REFUND POLICY

The employees of The Hair Shop pride themselves on providing you with exceptional service and quality customer care. All of our stylists are professional, educated and experienced and will provide you with the best hair care service possible.

​

Menu prices listed in the Service Menu at the front desk are base prices.   The price of your service may vary from the listed price based on the service(s) you receive, as well as the length of your hair.  Payment for salon services is expected to be paid at the time of service.

​

Consultations for all hair services are offered free of charge and are highly recommended for first time clients and for chemical services. During the consultation, should there be any previous over-processing due to prior chemical services, heat damage, or any other issues with your hair that may affect the outcome of your hair service, you will be made aware before your service is started.

​

We do not issue refunds on salon services. However, should you have any questions or concerns about the service you have received in the salon, please notify a salon owner/manager within three days of your service. If you are not satisfied with the work performed, we require that you return to the salon so that your hair can be visually inspected. At that time, we will make every effort to correct any problems to your satisfaction by rescheduling you with the stylist who performed the initial service or another stylist, adjustments are made available to you at no cost only with in the two weeks of the initial service.

Thank you